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1.9 Based on 203 reviews
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    • Customer service 11
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THE WORST DEALER IN THE WORLD! YOUR CAR WILL TEAR UP AND THEY WILL NOT FIX IT. SERVICE IS A JOKE! LYNETTE IN FINANCING IS A BIGGER JOKE. I WILL NEVER DO BUSINESS WITH THESE CLOWNS AGAIN.

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Horrible company! I will never buy or recommend this company tp anyome, not even my worst enemy. After a month the engine light came on. I have had the car since March and the engine light has came on for the same thing 5 times. They dont care and they over charge you on car 3 times the amount of the blue book value. Nothing but stress and lies from thia company.

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I was diagnoised with lung cancer and have to retire on social security. This companies finance company CNAC refused to refinance a $7000 car loan and gave me no options. I had heard a lot of negative things concerning this company but never in my life would I have believed that they would not try to work with a person that have never missed one payment. I only want to lower my payments and pay once a month. This is the worst company in the... Read more

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Had commumication with an online customer service rep for a week and a half, had given her all my information also stating that I do not have a liscense and she said that would be okay as long as I had a liscensed driver with me to purchase the vehicle, went to the one on 15th and Shadeland Ave by bus and the salesmen stated i could not get a car in my name without a liscense... Liars and such a waste of time... Read more

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So I read tons of reviews about JD Byrider and even spoke to some customers. Overall concensus was "do not shop here". I ignored these warnings and found a 2007 Saturn outlook. No real option with bad credit and a car with a rod knocking in the engine. The staff acted very professional at the sale...did everything to get me in that car and out the door. Test drove it and on the way home I started hearing noises with the Traction Control upon... Read more

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My name is Tina and on 5/5/16, I went to J.D. Byrider to purchase a car. I had a job injury 2 years ago which left me 100% medically disabled. I spoke to the salesperson that day and asked for 2 things. I needed a safe and reliable car so that I could go to my Doctors Appointments which are an hour and 15 minutes away. Since my injury was in New York I have to go to my Neurologist there too because the doctors I need won't take my Worker's... Read more

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I have had the worst experience with jd byrider. They sold me a car that was a straight up piece of junk. The car was in the shop more than it was on the road. The mechanic that claimed he fixed the motor did not do nothing but make it worse. If you ever buy a car from those rip off artist and the motor goes out do not let lucky work on it. He sucks as a mechnic. If you want a decent car do not go to jd byrider. Thier cars are junk!!!!! Read more

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They charge you retail price on a used car they have poor managers they send people out to your car to repo your car they cause damage to your car and then they come and take your car they were trying to charge me $20,000 on a 2006 Chevy Malibu where Book value was only 7000 I have 5000 paid into my car and they want $10,000 to pay it off on a $7,000 car they charged me twenty thousand

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I went to the one in South Charleston, I asked for an SUV, I was givin 2 options 1) Ford Tarus 2) Chrystler Town n Country!!! My vehicle was broken, I had my 4 youngins with me, and was kinda forced to go with the town n country! It has given me COUNTLESS PROBLEMS! Some repetitive, and now the front axel has broken. Waiting until monday to call these rude people and see how unhelpful they will be!!! BTW, the van is a 2003, and it's costing me 17... Read more

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Awful... Just awful Service cars customer service

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