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  • Customers like
    • Financed me with bad credit 4
    • Financed me 3
    • Great staff 2
  • Customers don't like
    • Customer service 11
    • Service 7
    • Service department 6

My name is Sherelle Murray and I purchased a car from jd byrider in June of 2014. I put $400 down on a 2007 or cruiser. The car NEVER gave me an issue.!- I loved my car to death.!- but the people there are so rude.!- I would call to pay my note which was bi weekly then I went monthly and switched back to bi weekly.!- I would call and one lady would be rude as ***.!- I would work with Kirk and he was really rude some times.!- I would constantly get harassed to pay my car note.!- one pay period I got paid but my check was deposited into a closed... Read more

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Was told in my situation I woas approved for being financed with no secondary owner. They knew I needed a car that day or I would be out of a job and they rried taking advantage of it. Had me do all paperwoek and test drive then told me I wont be approved unless I had a secondary. When I was already approved in the first place. I was suposed to come fill out the rest of paperwork and pick a car. I even agreed to a higher overall cost. Needless to say I left thr store a very displeased and unsatisfied peraon. Not to mention unemployed due to... Read more

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I went there cause they said guarantee to get into a car and they was matching what I put down. I sat there for 61/2 hrs, they wouldn't tell me how much the car was , they wouldn't tell me how much i'll be paying. When they finally came they said 2000 for my trade to get my attention, they said for a used 2007 with 90,000.00 miles galant they wanted 15,000.00 with 400 dollar payments. That was with 500 hundred down that they claim they matched. So that means that the car was 16,000.00 total for a place that supposed to help build credit. Of... Read more

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We went to the kalamazoo store on monday april 25th 2016. We was approved to purchase a car. Your add says many times no money down. Does not say on specific vehicles. So we chose a 2011 Ford Taurus vin number 1FAHP2EW6BG125639. We was told we cant purchase that one that one needs 1000.00 down. Your add doesn't say on specific vehicles. It says no money down. Thats the car we want. My husbands number is 269-303-4061. His name is Rick he will be up at 3:00 pm today please contact him. Read more

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We to your store in kalamazoo. My husnand was approved to buy a car. Your add says no money down. So we pucked out the 2011 ford taurus they then told us we had to put 1000.00 down. We want that car to buy and your add says no money down. My husband makes enough money why cant we get tge car we want with no money down like your afd says. I need to hear from someone today or we are going else where. Read more

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Jd byrider tell you one thing to get you there and then lie to your face,and their doing false advertising Add comment

They sold me a open recall car that has no fix..The headlights will go out at times making driving unsafe.. they won't take car back and replace with different one. Even the company that has the recall out says they should not have sold it before it was fix !!! anyone know a good lawyer? Will not get a car from them again. I'm stop payment on car today ! what it says on there paper work is that they will most likely sue me. I hope they do so the state will force them to fix what they sell or close them down. so hope the state will close them... Read more

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They sold me a open recall car that has no fix..The headlights will go out at times making driving unsafe.. they won't take car back and replace with different one. Even the company that has the recall out says they should not have sold it before it was fix !!! anyone know a good lawyer? Will not get a car from them again. I'm stop payment on car today ! what it says on there paper work is that they will most likely sue me. I hope they do so the state will force them to fix what they sell or close them down. so hope the state will close them... Read more

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Jeff from Liberty rd location was very helpful from day one. I truly recommend this dealership to all my friends and family. On top of the great experience if I refer a customer I get 200dollars and if I refer 8 people I get 7500 knocked off of my car purchase Add comment

I brought a car through JD Byrider from day one youre CERTIFED mechial has told me that there should NOT BE ANY OIL ON THE OIL DIPSTICK.This location is Beachmount the service people are VERY non professional rude.. When i approach the service CERTIFATED MECHANIC he told I will not fix youre car. I am paying $15000,00 for this car and when I take my car to be serviced it should without arugeing with me telling for one nothing is wrong with it.or saying you are just not going to fix this. Im the customer and if I was not the customer jb byrider... Read more

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