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1.9 Based on 194 reviews
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  • Customers like
    • Financed me with bad credit 4
    • Financed me 4
    • Low down payment 2
  • Customers don't like
    • Customer service 11
    • Service 7
    • Service department 6

Took my 2005 Trailblazer and dropped it off at the shop because it was idling rough, not accelearting, and the check engine light was on. Got a call saying it was fine, just a little dirt in the fuel line. Asked if they were sure it wasnt a spark plug and coil pack and was told no because it didnt throw a code. Picked my truck up, paid the service fee, drove 10 minutes and it all started again. Drove right back to the lot and the mechanic wasnt... Read more

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They r some *** dont go here rip off

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sept 2015 I purchased a 2003 ford focus from Erie JD BYRIDER.I had an issue with the car rusting they said they would fix it.. it looked great. they covered up the rust with chip guard. well they covered what you could see when the doors are closed. this car will not make it another 2 and a half years that i owe. manager was very rude when i asked what he would do to remedy this i have only had this car for 6 months.i have added photos of this... Read more

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today is june 22 2016. in sept 2015 i purchased a 2003 ford focus from jd byrider in erie,pa. oct 2015 i took the car to service dept. the car was vibrating horribly.they replaced front motor mount,driving the car home it was fine, i live 50 miles from jd byrider. the next morning while driving it was vibrating again. they replace other front motor mount. in jan. 2016 5 months after purchasing that focus, i noticed the rocker panels were... Read more

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I bought a very expensive car about a month ago and needed to go to Milwaukee to pick my children up for the summer. I get there and the Transmission goes out and my wife and I and children end up stranded. Jb Byrider basically told me I would have to stay another week and they couldn't come to get my car even though it was under warranty. The manager wouldn't call me back and after I called several times they would just hang up on me. Also... Read more

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I would like to thank the guys at JD Byrider for everything they did to get me in a car thet went above and Beyond to show me that they really care about people that need help getting a car and dont have much to put down on that car ever other time i have to go to a car place to get a car i was always told no sorry we cant help you your credit is to bad at jd byrider i never herd them say that one time my credit had nothing to do with it so to... Read more

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I purchased a car ( 2010 Kia Forte ) from JDByrider : 2017 Central Ave. Albany, NY 12205 in February "2016" gave them a down payment of $1500. After having the car (2) months I was in a car accident ( hit from behind not my fault while at a light ). The gentleman's insurance paid for the damages; however, the insurance company total the vehicle and gave JDByrider a check for $7500. Listen the car was determined to be total by an insurance... Read more

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Poor un professional service. I have a healthy income. Still turned away.

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This is the worst dealer ship in Arizona and they lie to people to get them in their and don't even show you around to look at cars any more just want you to sit down and fill out more paperwork and the guy from cnac calls you back there and does not tell you anything but give me a few minutes to complete your application and then the loser sale guy Joe talk to you like your trash and his buddy that works there to thanks to the loser manger Bob... Read more

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Ever since we had the car we had nothing but problems

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