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1.9 Based on 226 reviews
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Salesman wrote this to me after my car tore up and I emailed him.. Like he had done me a favor!!! He didn't mention that called me nonstop for 5 months to get me to come in!! Ya Austi. What a favor taking 1500 and selling me a POS!! Deena...I am so sorry that this is happening, but like I said when you were here, no one here is going to tell you our vehicle isn't going to break. I did not take advantage of you, I sold you a car with a... Read more

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I have had awful experience !!!! This is a review from one of the mechanics!!!! I worked at all three corperate stores.When I first started working there I was told to fix the vehicles as if my wife were going to drive them.I thought how could a place that thinks like this have such a bad rep,Well as the years passed and I went from the store I started at to the main store the value of the company switched from customer satisfaction to the... Read more

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Well Here we go again!!!! So JDByruder supposedly fix the car I have had it back two days total of 2 weeks and I Drive 2 Miles and Smoke Boils out of Hood!!!!!! Of course I'm was on my way to work!!!! And it's a cheery oh we will pick it up and fix it!!! Oh BS!!! Thai shouldn't be happening to begin with!!! Are you going to pay my salty and why the *** should I believe this piece of S*** Dodge Avenger will not tear up again!!!! They take your... Read more

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sutton mass dealership is the worst customre service ever... they charged me 12,000 for a hynudai that will not make it to the end of its loan ... the service manager is a complete *** and does not know how to be nice to customers.... the whole front end already got replaced now the rear end is falling apart ... my belt is gone and they want to charge me to fix it... you over priced you car and i'm totally fine with *** up my credit just to... Read more

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I went into JD Byrider for a car. I filled out all the necessary paperwork and was told to call back the next morning after 10. They told me they couldn't do anything for me. I was actually kind of relieved because even though I'm in desperate need of a car, I've read nothing but bad reviews about them. Many problems with their cars, they give you the runaround when there's something wrong with the car and when they do fix it, they half ***... Read more

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My wife has had 2007 Hyundai Sonata for 7 months and it was damaged from hail. My wife and I found out it was a total loss and she called lienholder to see if we could retain it. The rep from CNAC states no she cant but we go through buy back program. So we go to the JD Byrider here on Academy in Colorado Springs and waited over 20 minutes not a single person says hey sorry we are busy or will be with you as soon as we can. This was very poor... Read more

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I bought a car from the Berwyn location, missed one payment in a year, due to a medical issue, when i explain the situation and provide documentation, they act like they could care less. Alot of nasty calls, rude people. Considering they had to replace a new engine in my car within 3 months of me buying it! Nasty women Angie in Berwyn location! She should not be dealing with people at all.

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I am not someone to ever bad mouth a company. I have to say that honestly this is the biggest scam possible. People buy from a place like this to rebuild their credit however they never report credit only bad remarks, I have seen several customers who paid on time all the way to the end never have their credit increase and have to get another car through them. Not only is it bad on the price of the car being 4 to 5 times higher than it's actual... Read more

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Do Not but from them no matter how desperate !!!!!! Ride a *** horse first!!!! Bought car 1200 down then 350 deferred setup 3 days later!!! And dodge 2913 avenger transmission won't shift had car 2 days!!! And wXnt me to bring it in to shop!!!!!!!!!'

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J.D Buy Rider(CNAC) scams. My son has a car from them. I made a one time payment for him for the month of Sept. On Aug 18 I get a repeat charge of the payment again. First I got in touch with my son to see how or who gave the authorization for this transaction. JD Buy rider charged his card he has on file and charged mine again. I called and was told there system had a "glich", and I will receive my money back in 3 days once I send them proof.... Read more

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