Anonymous
map-marker Belleville, Michigan

Trying to reach dennis

Ive been trying to get ahold of Dennis to get ahold of Acura of Columbus for a trade in but he hasnt replied to Ian or I all week. So if you can have him give Ian a call at 614963**** thatd be greatly appreciated. Thank you.
View full review
Enya Smx
map-marker Bloomington, Illinois

Interest rate and finance charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been paying on my car for a year and after checking the balance owed, the only thing Ive been paying on is their finance charges. A listed $12k car with 22% interst and a $8k finance charge.

Over $21k. Thats damn near 50% mark up on what they listed. Im on a 52 mon payoff contract, paying $360 a month and my balance hasnt budged.

What the *** kind of business are they running and how in the *** do they get away with this legally. Setting people up for failure is BAD BUSINESS

View full review

User's recommendation: BUYER BEWARE

2 comments
Guest

"get away with this legally" A better question is WHY did YOU sign up for this nonsense? Did YOU bother to READ and UNDERSTAND the contract terms and the math before signing?

YOU went in there, asked them for a piece of junk, and begged them to charge you crazy interest on a car that probably won't last the year. These places are set up for fools who are too STUPID to read a contract and/or understand basic math. This is YOUR FAULT. Stop whining...

OK...Go ahead and say it. "you must work for them." People like YOU always do.

Guest
reply icon Replying to comment of Guest-1992673

Some ppl are not in a situation to pay cash for a car or have good credit to not go to these places! These places do take advantage of ppl in desperate situations.

View more comments (1)
april m Hqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sylvania, Ohio

Complaint about service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hi My name is April Montgomery. I purchased a 2010 Toyota corolla from the JD Byrider on central ave Toledo Ohio.

I got a 60,000 mile 48 month warranty with it. I have had it a little over a year and I had 58,000 miles put on it. During this time I have had transmission issues with it hard shifting and sometimes it will not kick into gear correctly. So in August 22nd I took it to the shop on central ave where I had scheduled the appointment.

I told the shop manager what was going on and he said they would look it over and see what they can find out about it and see if its covered under my warranty. They called me a couple hours later and said ITS DEFINENTLY a TRANSMISSION PROBLEM so I set up for the Monday coming up for them to fix it. So on Aug 24th 2020 I dropped my car off where I was told it should be fixed by wen but he would call me and let me know if it will be later and that they were rebuilding the transmission. Well on wen i never got a call and didn't hear anything and I waited until Friday to call.

I called and the shop manager wasn't in the woman at the desk said she didn't have my car and would have to call the transmission shop they used and she told me the name of it and she would call me back. I never got a call back from the shop so I called the transmission shop at 4 o'clock and asked if they had my car THEY SAID THAT JD BYRIDER WAS SUPPOSE TO COME PICK IT UP BECAUSE THEY DID NOT HAVE IT HARD SHIFT AND COULDNT DO ANYTHING WITH IT. So my car sat at the transmission shop for A whole week while I had no other CAR and the transmission never got fixed. I told them that they need to get my car because I need it if they are not going to fix it right now and she got my car back and I picked it up.

On Monday I called and spoke with the store manager and he said he never got a call about my car and that it could be something else going on with my car. I know its the transmission and if it wasn't why did he say it was if there could have been other causes of my transmission not shifting into gear properly why did the auto machinic o0n central jd byrider check that first. I told him after my car sitting in the same shop for a whole week and them not fixing it I don't want my car going back to them because when the JD BYRIDER mechanics tell them what's wrong and to fix it and they don't and they let my car sit there for a whole week with there shop people driving it I don't appreciate it nor do I believe they should have to have my car mess up with tyhem to fix something that was sent to them to be fixed from another mechanic saying that's the issue. I told him if my cars transmission goes out but I'm passed my warranty I'm not going to be happy and I WILL TAKE THEM TO COURT because this issue was brought to their attention and they did nothing to fix what THEY AGREED WAS MESSED UP.

He also said there's nothing he can do. I should have never had to deal with that and the mileage on my car is almost at the 60000 for my warranty mark and it still has not been fixed. It is shifting hard more often and also has trouble sometimes switching into gears when changing speeds. I am very disappointed that I have a warranty and YOUR MACHANICS did not fix my car like they said they were going to and left me without a car for a week.

I am to the point were I will contact the BBB and also the news if I have to to get my car fixed that way it can run properly and I wont have any issues after my warranty runs out. This work was suppose to be covered in my warranty I took it to the JD BYRIDER Shop to get fixed they said that was the issue they were going to get my transmission rebuilt they kept my car for a week without fixing it at all and now its getting closer to my warranty running out and I would like to get it fixed like I was promised so I don't have to sue or take JD BYRIDER to court because I just wasn't my car to run properly like it should be SO PLEASE help me get my car fixed properly and if I have to take it to Toyota itself and get it certified that the transmission is the issue than I would expect it to get fixed with no cost since it will most likely cost me more than 50$ to get it checked there. My number is 419807**** if you could call ne and let me know away to avoid all the headache of court and media bashing because I would rather not I just want what I was is covered with my warranty.

Sorry if this is confusing or hard to understand I have a lot to say as It made me very upset. I do not want any issues I just want my car to run properly with the promise of the warranty and the shop manager gave me when I took it in there to get fixed.

View full review

Preferred solution: Let the company propose a solution

Jamarii J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Old active loan

Hello I financed a vehicle from you all back in 2016, I was a first time buyer in desperate need of a car. I got a 2004 Ford Taurus with the warranty paying $500/month for an old car that wasnt worth $12,000 just for it to break 4 months after having it and calling cnac frustrated because Im paying for a car I couldnt even use and calling the mechanics that they had onsite never answered the phone regardless of what time I called. Just to find out that I wasnt the only person that had happened to. Id love an agreeable solution to this issue. Thank you
View full review

Preferred solution: For my remaining balance to taken care of by byrider and my account closed

User's recommendation: Don’t shop here

2 comments
Guest

"2004 Ford Taurus" So, you thought it was a good idea to buy a 17-year-old car for$500.00 per month...LOL. Listen, your only way out of this is to pay it off, let them come and get it and ruin your credit, or file bankruptcy and ruin your credit.

Daevon Rtg
reply icon Replying to comment of Guest-2001660

I was young, it was my first car, I was by myself and they came a got the car years ago but for some reason still trying to charge me for it that’s the issue.

View more comments (1)
Robert S Mfz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Bought a car and in 4 months started to have nothing but problems with it.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a car from JD Byrider and the car started to die on me by the third month I had to get the car jumped well then it worked till the next month and the car died again. I got it jumped and took it in they told me the car is fine it is used I said in four months the car is not good that is not used that is a lemon .the salesman said it is not a Lemon they will fix it. But I have to pay through the nose to fix it all the time even with the contract I have .the salesmen come and go after they rip you off. And I do not eve drive the car every day, so it should not be having problems already.
View full review

User's recommendation: Do not go to J D Byrider

Christopher H Fup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Told one thing now told something different

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My review is this, when i first got my car, i was told "10 dollar oil changes.. FOR LIFE" and "Warranty that will last even after you get the car paid off." Today I paid off the car and now "No more Oil changes" "no more warranty" the reason "We don't have anything to do with it any more." THIS IS A FLAT OUT TOLD LIE!!! IF i knew about this, I would have never applied for this car nor sold my old car to get it!!
View full review
Pros:
  • Good car
Cons:
  • Lies about 10 dollar oil changes for life
  • Has nothing to do with car once paid off

Preferred solution: Apology

User's recommendation: DO NOT GO TO BYRIDER THEY WILL FLAT OUT LIE TO YOU

1 comment
YouWorkForThem

"i was told" What did the paper you signed say? That's the only thing that matters, not what some nut said.

Please tell us you didn't take someone's word for it in this day and age. Pull the paperwork, if it's there, great. If not you're out of luck. Now is the time to stop whining about oil changes and make lemonade.

You paid this ridiculous loan off and are free. Be glad for that.

paulita w

This company is not legit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am on my second car with JD Joyrider and they both had the same problem with faulty transmissions The vehicle was a 2004 jeep lberty I drove it for roughly 18 months before the transmission went bad than JD BYRIDER put me in a 2014 NISSAA SENTRA and again same problem I put a transmission in the car with no compensation SOMETHING has to be done I am paying 20% interest rate a car that was priced at nine-teen thousand . now I owe five thousand plus the interest Please help
View full review
Loss:
$22000
Pros:
  • Cnac their loan officer work with me
Cons:
  • Vehicls that are being sold are not in the best shape

Preferred solution: Full refund

User's recommendation: save your money and go somewhere else

Anonymous
map-marker Greenwood, South Carolina

They are a rip off company with no morals and are the most unethical company I ever had the misfortune to do business with.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bought a car from their location in Greenville, SC approximately 20 months ago and was required to purchase collision insurance through them before finalizing the deal.The car began giving me trouble less than a month after I bought it and continued with one problem after another, For these past 20 months I have made all car and insurance payment to them on time. The car was totaled in a one car accident.

Their company was notified the very next morning along with pictures of the vehicle. I had to call them several times over the next few weeks as they never made any attempt to contact me or discuss the insurance Every time I called all they talked about was having me come up to their car lot so they could "put me in another car", I explained and explained to them I did not need another car I just wanted the insurance claim resolved. I finally asked to speak to the persons manager as I was getting nowhere. When he got on the phone he was rude and disrespectful and was practically yelling at me and telling me they would turn me over to repossession, I have contacted the South Carolina Department of Insurance for their assistance.

Someone did call me a couple days ago from their location and told me I still owed what amounted to twice the value of the car and I would need to make arrangements to make payments. I let this gentleman know what I thought of that and that I was through trying to deal with them,

View full review

User's recommendation: Stay away from these scoundrels and rip off artist. If you need a car go anywhere but this cheezy place.

Anonymous
map-marker Sullivan, Missouri

Electrical system control/check engine

Hello its very important u all get back with asap I have contacted where i got the car from no results I'm a valued customer and I should be treated better than this for some reason somebody has been turning certain dashboard lights on my car causing my vehicle to malfunction I'm not sure if it's possible, but it was told to me, it was. I believe this car was sold to me with complications that I didn't know about til now I've had the car for only a year now, and it was overpriced also I traded in 2 vehicles for this 1 I made a bad decision with all that, and I believe I was taken advantage of out of my desperate need please help me. The only person that knows car better than u is a Chevy Dealer or by rider this is very complicated, but I need your help this is my transportation that I pay for I have kids, and I'm also pregnant so having reliable transportation is important my contact number is 314 412 ****, thanks!

View full review

User's recommendation: Don't be desperate take your time because dealers look for that and will take advantage of u

2 comments
Guest

If you're stupid enough to buy from these people AND think this is their site, you probably should make this the last child you have.

Guest
reply icon Replying to comment of Guest-1991247

And you lead by ego. You’re dismissed

View more comments (1)
Jenna J Xbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My car won't start

Keys were dropped and now the car won't start
View full review
Anonymous
map-marker Cleveland, Ohio

Broken car

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Byrider - Broken car
Byrider - Broken car - Image 2
Byrider - Broken car - Image 3
Byrider - Broken car - Image 4
Byrider - Broken car - Image 5
Less than an hour after driving off the lot 3lights came on on the dash and car lost all power.the 3 lights are ETC light,service engine light, and traction control light.Car shakes horribly.
View full review

User's recommendation: Dont Do It!

Bobi Dch
map-marker Cleveland, Ohio

Broken car

Byrider - Broken car
Bought a car and by the time I got home 3 lights were service engine,electric throttle control, traction light.This should not happen less than an hour off the lot!I'm taking this back first thing monday morning!!
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Dont do it!!!

Anonymous
map-marker Indianapolis, Indiana

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Car has been in and out of shop numerous of times they fix it and a week later back in shop. Place is awful sold me a lemon and Im stuck in contracts. Im playing a car note and for numerous repair payments they have the car more than me
View full review

User's recommendation: Do not go I don’t care how desperate you are

1 comment
Guest

I agree!! I bought a car in July and no lie, the engine blew 2 days later!!

It took them 2 weeks to fix it. Then two weeks after it was fixed it started to leak gasoline so we had to send it back to the dealership, they ended up having to replace the fuel tank, the cooling housing unit, do rewiring etc...Its been two weeks and now the car wont start!! 2 days before Christmas and its back in the shop!!

a *** LEMON!!!! DONT DO IT!!!!

Carole T Tdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Salt Lake, Utah

Predatory lending on high interest vehicles.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We got a 2008 GMC Acadia from JDBryder and it has broken down many, many times. Right after we purchased it our L tire blew, and we had to pay $200 to get it replaced. Then our transmission went out twice. They replaced it with a used transmission even tho they said it was new. We have receipts from every car repair shop that we've spent thousands of money for. And we're still paying.on it for owning it 3 going on 4 years now. The interest rate is double the price of the vehicle. I'm tired of spending money on this vehicle. It is insane how we got ripped off due to our poor credit.
View full review
Loss:
$10
Pros:
  • Total rippoff
Cons:
  • How they rip people off

Preferred solution: Full refund

User's recommendation: They are no longer JD Byrider. They are now called Rodeo AutoDo not go there.

1 comment
YouWorkForThem

"we got ripped off due to our poor credit." Allow me to help you. You were ripped off because YOU chose to be ripped off.

They didn't hold a gun to your head and tell you to jump on the hook for a P O S vehicle at a stupid high-interest rate. YOU made that choice and are now paying for it... Literally.

Thanks for the what not to do if you have any sense as an adult post. It will help others....

sierra r Imh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colerain, Ohio

Auto accident

Car accident and I cant drive my car I need help with my insurance with CNAC
View full review

Preferred solution: Car fix

  • 1
  • ...
  • 4
  • 5
  • 6
  • 7
  • 8
  • ...
  • 107