When my husband and I needed a bigger vehicle to fit all his medical devices a family recommended this company. After getting the SUV and having it equipped with the needed devices and about a year later my husband suddenly passed away.
I called the financial office of the company and requested to refinance or extend the loan so I could lower the payments. I was denied. Did I mention my husband was a disabled Vietnam Nam Veteran. This Company was so rude and uncaring I couldn’t believe it.
I had the special equipment removed and returned the car to their garage.
This company does not have a heart and is very unwilling to work with unforeseen circumstances. When my husband died I lost 2/3s of my income but I was still willing to buy the car if they would only have worked with me
Product or Service Mentioned: Jd Byrider Customer Care.
Reason of review: Order processing issue.