3.5
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I contacted them about getting a truck, i had a trade in and some cash down, they called all weekend and wanted me to come in i told them the truck i wanted and he showed it to us and told me to come in with the information and title to my car. We did they were all friendly and seemingly helpful, he comes out and says good news youre approved, but not for the truck without 1,500 more down and offered me a car as small as the one i brought in instead, i told them my car being in good condition and worth KBB 2000, they still wouldn't work with me.

I wasn't gonna trade cars for a just as small one. I took time out of my day and a credit app and everything just for that..

Product or Service Mentioned: Jd Byrider Sales Representative.

Reason of review: Poor customer service.

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