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Went in to buy a car from them, had no choice credit was bad, and had no car to get back and forth. At the time I was single mom.

Went in they said I would need a co buyer as I hadn't been working at my current job for over a year, but thay said if I had co buyer who had a job for over they could do it. Talked to my dad and he said he would help me. Got my Escape the next day. Couple of weeks down the road I heard a little rattle in the car didn't think anything of it.

Friend was driving it not to long after that and noticed it was pulling. Fast forward 4 months later, I get laid off from my job, no fault on my part, got another job right away. Took my new contract in to them told them I'm going from getting paid every 2 weeks to once a month, dad fets paid once a month to, and they know this. Ask if I could pay a big payment on my payday they told me no and to ask to borrow the money from somebody.

I know nobodys going to let me borrow that much money. Out of options I took the car back, know by this time ac clutch is going out, my brothers studying to be a mechanic, and tells me if that goes out then my engine is fร—ร—ร—ร—, $600 to replace, plus its burning oil like crazy and transmission is slipping. Brothers teacher says the problems were there before hand and thry did a band aid fix to sell thr car. I go into a office with my dad and the manager comes in and yells at us for giving the car back.

Tries to tell us we never tried to get our payments fixed because they would have helped us fix it, and I told him I just wanted to give the car back. He threatens us with a lawsuit and says we'll pay for this the rest of our lices and its never going to fall off our credit. I also tell him that I was stuck because if I didn't pay on the due date tgey would take my car, he then tries to tell me that's not what they said, but also says they have no grace period and Will take it.

He also got mad I had a brand new car, a gift ftom my husband, that he threatened to take as well. Horrible experience never ho there

Reason of review: Damaged or defective.

Location: Bentonville, Arkansas

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