361 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Well my Husband finally decided to check out J.D. Byrider since they blew his phone up everyday with calls, voicemails, text messages and e-mails everyday for past 2 weeks!(Can you imagine how many times they would call you if you were ever late on a payment)!

So my first impression of the company wasn't thrilled with excitement when we pull up and they only had 1 or 2 nice dependable cars all the rest were just were older , compact or midsize, plain Jane cars, no trucks and maybe 2 or 3 SUV's which I thought was kinda strange. But it gets worse. We walk in and stand in the lobby and wait as we get ignored by 3 salesmen. So I was eyeing the coffee pot but go figure, no coffee made just an empty pot sitting on a hot coffee machine, Such a Tease!

Then i noticed the tv in lobby turned off, no elevator music planning, a pretty much empty snack machine & and a coke machine that takes ur change and no change machine to get more... Then we finally got to meet the "man" that had been blowing our phone up, and he did try but he was so lame and they do this whole spill with lil binder of pictures and quotes. Which they say they have a 95% approval rating. They all had to do the whole introduction thing exactly the same and it was just so fake and rehearsed, guess your not aloud to have a personality if you work there...

Then they start with the unnecessary, uncomfortable personal questions. They wanna know exactly how many miles you plan on driving the car everyday and how many miles it takes you to get to work and etc. Then they wouldn't even let me go into the finance room with my Husband since I waSn't goin to be on the car note! Wow!

So I decided to go outside and check out the small inventory they had but couldn't even do that before the sales guy was dragging me back in, like we're not allowed to choose the vehicle we like and it was there decision one which one we would get approved for. Then by the time it's finally all said in done with they tell him basically they wouldn't approve him because he drives his vechile to and from work and consider it a commercial vechile which they will not finance! Wth are you kidding me??!! This place is a joke and they are broken promises LIARS!

Don't waste your time goin here, go somewhere they actually know what they are saying and that are Honest individuals. I would give them 0 stars if i could but you can't so they get one. The only good thing that I'd say they had is the 24 month warranty they offer but, i guess I'll never know if they stay true to their words with the warranty, but if i had to say More then likely they'd probably come up with some b.s.

excuse to why your warranty was voided. They are ridiculous and i would not waste my time!..

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Byrider Reviews

  1. 455 reviews
  2. 116 reviews
  3. 29 reviews
  4. 22 reviews
  5. 52 reviews
Byrider reviews