114 views
6 comments

I purchased a car from you all that continues to stop and a lot of times doesn't start up. I've taken my car in to get serviced at the dealership where I sat for over 5 hours, I was told that it was a sensor issue and it had been fixed.

Not long after I left, my car started to do the same thing again. I came to you guys for a reliable car and great customer service and I've yet to receive either. I spoke to the GM at the Downers Grove, IL location, his name is Ethan. I explained everything that has been going on with my car and told him that after bringing it in to get fixed the problem still remains.

Apparently the guys in the service shop couldn't find out what the problem was so I told him they can keep the car until the problem is fixed, can I have a loaner car until they figure out the problem? I was outraged when he lies and tells me no we don't give out loaners, I heard and witnessed another customer leave with a loaner the same day I had my car serviced. He then tells me because there is nothing wrong with my engine that he WILL NOT give me a loaner, if my mind remembers correctly, he nor the guys in the service dept knows what is wrong. We kept going back and forth while he maintained an irritated and rude tone.

Had I known I was going to keep having problems with a car that is breaking down like this and will not be helped in any way, I would've went to another dealership. This car is apparently not worth $10,500 having more than 110k miles on it, I would think that better service would be given.

Not to mention, my A/C does not work, a steady slow leak in one of my tires from the time of purchase that I was told would be ok " It's just been sitting for a while so that's why its low", and now my car will not start. Every consumer's dream car.....

Monetary Loss: $10.

Location: Maywood, Illinois

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

This company I hope someone goes in there & blow them up. Not only are the entry level workers are rude & ignorant but the GM , Supervisors, team leads are just as worse.

Monkey see monkey due.. I wouldn’t dare on my life recommend anyone to this dealership if they were the only ones left on earth .

Liz b Vuh

Marah, I got my car from them in jan 2008, I want to know if you they told you, that you would get free oil changes for the life of your car also?

Guest

RUN!!! In the opposite direction of this scam of a dealership!

I have had my car 03 impala for under 2 months. After a week I had a puddle of water in my passenger seat and my car wouldnt start sometimes so i took it back only to be told they fixed the problem but THEY DID NOT! now my heat does not work, I cant accelerate above 60 miles and my car overheats all the time! There mechanics are always backed up, they dont work on weekends so I have to *** work just to get them to look at it and for an emergency like overheating they said they cant get to it for another 2 WEEKS!

I bet when my car payment is due they wont let me say ill get to it in 2 weeks!

Did I mention there charging me TRIPLE what the car is really worth! JD is nothing but problems look else where, I wish I did.

Guest

Needed a car. They don't let you pick a car #1 and they try to make you sign papers right away ....run

Guest

Hi I just called to get my first free oil change on my car purchased at JD BS, I was told the first apt available was DEC 30- seriously 2 wks away for a 10 min job. You get what you pay for right up the rear!

Guest

I purchased a *** vehicle from them back in January of 2008. It is now December 2011 and I called to get my pay off amount which is still 4,215.00 really for a 2004 Chevy Venture.

That the transmission is going out on. My credit wasn't not that bad I should have shopped around before deciding to get sucked up by them. I refinanced the car through another company so I can trade it in.

Word of advice no matter how desperate you are for a vehicle DO NOT GO TO JD BYRIDER RIDER they will *** royally and you will be paying for a vehicle almost 20,000.00 that is not worth it in the long run. There are dealership that will help when you are in a bad credit situation or buy here pay here car lots just save a little money for a down payment because they are going to make you pay a down payment whether you want to or not.

Byrider Reviews

  1. 453 reviews
  2. 116 reviews
  3. 29 reviews
  4. 22 reviews
  5. 52 reviews
Byrider reviews