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Hello! I have been a customer of JD Byrider for 2 years, and have never missed a payment or an oil change.

I went to Jiffy Lube, like I normally do, in order to get my oil changed. When I checked in at Jiffy Lube, the associate told me that the $10.00 oil change was now $25.00 plus tax. WHAT??? They stated that CNAC/JD Byrider changed this policy "this year".

It must have been since late August, since I got my oil changed at JD Byrider at that time (also got my transmission replaced as well). I was not contacted by anyone at CNAC/JD Byrider about the change in pricing. I spoke to a rep named Rachael in the office, but she was not aware of the change, and would escalate my concern to the Service Manager and the General Manager.

I am waiting for a call back, and also for my $17.00+ difference that I paid for the oil change (almost triple what I have been paying for 2 years). When you are trying to do the right thing, and also to take advantage of the deal that was actually provided to you, you still get the short end of the stick!!

Reason of review: Pricing issue.

Monetary Loss: $17.

Preferred solution: Refund of 17.00, which is the difference between the original and the new price..

Location: 5101 New Bern Ave, Raleigh, NC 27610, USA

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Alvaro Zil

last time I when to do oil change the price was about $75.00 now few months later same service after the make me wait 45 minutes they said the new price is $110.00 that is ridiculous for a 4 .5 quarter oil and oil filter for a mitsubishi auto.I was in a hurry so I accepted... in walmart i get the same service for $45. i will never go back to those thieves

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