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1.0

JD Byrider knowingly sold me a lemon. I have not had this vehicle for a week and there are major problems not covered under warranty. ย The check engine light came on after only 5 days! On a so-called reconditioned vehicle. Now has issues that are of course not covered under warranty.ย 

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I called the service department immediately and they don't have appointments until September~15th, more than 2 weeks away! He told I had to be there by 8am, when that is not possible for me. How am I to drive my children where they need to be? How am I to work to pay for this lemon when I will need to sit in the waiting room all day with no wi-fi (standard in most service). Even jiffy lube has wi-fi!!!ย 

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Myself and my children are now in a terrible situation. I will be paying for this lemon for 5 years and it didn't benefit my family for not even a week.

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I'm baffled as to how they are all sleeping at night.

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Kamau Jones and the finance team seemingly helped me out, but they actually sold me a vehicle with major mechanical issues at a price three times its value.ย 

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They should all be ashamed of preying on lower income buyers with poor credit. ย I am a single mother, now with a car I cannot afford to repair and know remedies from this unscrupulous company.

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They have the audacity to ask for referrals! I will make it my duty to inform all of my family and friends of the predatory lending practices and poor service options of JD Buyrider and CNAC. I will also file a complaint with the BBB and post reviews on my experience to help other car buyers stay away and spare themselves the disappointment and heartache knowing they spent hours with people who claimed to be "helping" them, but were really carelessly and maliciously causing them to owe tens of thousands of dollars on vehicles not fit to be driven. I will post this review wherever I can. I would be wrong not to do so.

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I know that I will likely NOT receive a response or a fair remedy to this issue, which is even more disheartening.ย 

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Shameful!

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Tara Spencer

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Reason of review: Bad quality.

Location: Dallas, Georgia

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