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My sales person Jeff was absolutely wonderful however everyone I encountered after him made me feel like a criminal not a customer. During the first year of my loan I had one late payment which I was treated like I was a wanted man.

After calling them back and playing phone tag I was accused of avoiding their calls even if Iโ€™m at work they expect you to answer your phone I guess. Will and Damon made my decision easy to find another finance company so thatโ€™s what I did and even then the harassment kept coming in the form of text messages and nasty voicemails. Iโ€™m not sure if this is common practice but Iโ€™ve never not felt like a valued customer by someone I was giving my hard earned money to. I sure they will troll this review and say just pay on time but even when dealing with the lost of my mom these caring individuals keep their tactics coming.

Iโ€™m happy to say I will NEVER put myself in the position to ever deal with them again nor will I ever refer anyone to that company or dealership.

They are spiteful , miserable people who seem to get off on trying to intimidate you and when that does not work they purposely try to sabotage you. Glad to be moving on from them looking out the review mirror of my brand new car with lower financing.

Location: 20941 Euclid Ave, Euclid, OH 44117, USA

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